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Terms and Conditions

Activities: The purchase of activities granted to our clients only what is indicated on the online description of each activity. Further activities not included on the product description will be the on client’s responsibility.

Booking: Bookings are only valid if submitted at least 24 hours before the activity. Bookings can be submitted by email through , by using the booking form in the website or through the phone numbers +351 933420552.

Bookings will be confirmed by according to availability.

Cancellations: The customer may cancel the booking until 48 hours before the activity at no cost. After this period the customer will have to support the full cost of the activity. In case of cancellation, this value must be transferred to MGT before the day of the tour. Cancellations must be e-mailed to the address

Payment: Payment can be done in cash (Euros) at the end of the tour, or by using Paypal or Bank Transfer before the tour, if the client so prefers.

Changes to the activities:

  1. in case finds it necessary to change a confirmed booking for motives unrelated to the company or for reasons of major force, the client will be informed of those changes as soon as possible. In such an occurrence, the client may choose a new date of his convenience, or cancel the reservation entirely. Confirmed bookings cancelled under these conditions will not give place to penalty.
  2. in the case needs to make changes to a confirmed booking for reasons unrelated to him or of majeure force, those changes will be immediately communicate to the client. In case of a change to a confirmed booking, the client can choose a new date, if that is convenient, or cancel the reservation. Cancellation of confirmed bookings under these conditions does not give place to penalty.

Liability: The liability regime complies with the general principles of law. Luggage is at the responsibility of the client, who must ensure its safety.

Data protection: The client’s personal information will be used exclusively for the purpose of booking the activity. will not use the client’s personal data for commercial communications/purposes unless previously authorized to do so by the client, in accordance with current legislation on personal data.

  • Photos and Videos of the tour taken by the staff are the property of My Greenway Tours. If you do not wish your image to be exposed in future company publicity and/or marketing materials, be sure to inform the guide.
  • You will be granted access to all the photos and videos from your tour totally for free and without any kind of edition.
  • My Greenway Tours guarantees by all possible means the confidentiality of all the information supplied by its customers.

The activities developed and methods used by fulfil safety standards, avoiding any likely risks for participants of our tours.

The participants compromise to respect their safety, others and nature.